Privacy Policy

Who we are

Orbit Core Digital Limited is a UK software development and digital systems company. Our registered address is 9, Clas-Y-Bedw, Waunarlwydd, Swansea, SA5 4TN, United Kingdom. Company Number 17122021.

We can be contacted by email at [email protected].

This Privacy Policy applies to personal information collected through this website (orbit-core.co.uk) and through communications with Orbit Core Digital Limited.

What information we collect

We may collect the following categories of personal information:

• Contact details: name, email address, company name, and telephone number if voluntarily provided.
• Business and project information: business type, project type, project idea or business problem, target users, key features, current systems, integrations required, data or reporting needs, timeline, and budget guidance — all voluntarily submitted through our software project enquiry form or contact form.
• Technical and systems information: details of existing technical systems, platforms, integrations, data sources, and technical requirements voluntarily provided as part of a project enquiry.
• Communication records: records of emails, messages, and correspondence between you and Orbit Core Digital Limited.
• Website usage data: anonymous or pseudonymous data collected through cookies and analytics tools, including pages visited, time on site, browser type, and device type — subject to your cookie consent preferences.

How we use your information

We use personal information collected through this website for the following purposes:

• Reviewing and responding to software project enquiries submitted through our enquiry form.
• Responding to general contact form messages and email communications.
• Understanding your business requirements, project scope, and technical needs in order to provide relevant responses.
• Maintaining records of communications and enquiries for the purposes of managing business relationships.
• Improving this website and understanding how visitors use it, where analytics cookies are consented to.

We do not use your personal information for automated decision-making or profiling.

Legal basis for processing

We process personal information on the following legal bases under UK GDPR:

• Legitimate interests: responding to software development enquiries, managing business communications, and improving our website.
• Consent: where you have explicitly consented through our enquiry or contact forms, or through cookie consent preferences.

Data retention

We retain personal information submitted through enquiry and contact forms for a reasonable period sufficient to review the enquiry, respond, and manage any resulting business relationship. We do not retain personal data indefinitely where there is no ongoing business purpose for doing so.

You may request deletion of your personal data at any time by contacting us at [email protected].

Sharing your information

Orbit Core Digital Limited does not sell, rent, or trade your personal information with third parties for marketing purposes.

We may share your information with:

• Service providers who assist with website hosting, form handling, email delivery, or analytics — subject to appropriate data processing agreements.
• Legal or regulatory authorities where required by law.

Any third-party services used to process personal data on our behalf are subject to their own privacy policies and terms. Third-party APIs, hosting providers, email systems, and analytics services may have separate data handling requirements and terms of service.

Cookies and analytics

This website uses cookies. Essential cookies are required for the website to function correctly and cannot be disabled. Optional analytics cookies help us understand how visitors use the site and may only be set after you provide consent via our cookie banner.

You can manage your cookie preferences at any time through the cookie banner on this website. See our Cookie Policy for further details.

Your rights

Under UK GDPR, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate personal data.
• The right to request deletion of your personal data.
• The right to restrict processing of your personal data in certain circumstances.
• The right to data portability in certain circumstances.
• The right to object to processing based on legitimate interests.
• The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond within the timescales required by applicable data protection law.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Data security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-party links

This website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend reviewing the privacy policies of any third-party sites you visit.

Changes to this policy

We may update this Privacy Policy from time to time. The most current version will always be available at orbit-core.co.uk/privacy-policy/. Continued use of this website following any updates constitutes acceptance of the revised policy.

Contact

For any questions about this Privacy Policy or your personal data, please contact:

Orbit Core Digital Limited
9, Clas-Y-Bedw, Waunarlwydd, Swansea, SA5 4TN, United Kingdom
[email protected]